When every call is a pixel,
KPFY reveals the picture
Clinics lose thousands in revenue each month from unanswered calls, poor operator performance, and zero visibility into phone operations.
From real-time call center & clinic reception monitoring to AI-powered analysis, KPFY gives you complete visibility into your call center operations.
Each call is evaluated simultaneously on 3 independent axes. One score tells you the overview. Three scores tell you where to act.
How they speak
Medical triage protocols
How they convert & retain
Create unlimited custom scenarios on each axis. Define your own protocols, steps, and scoring weights — tailored to your team and your services.
Works for any industry — medical clinics, telecom, banking, automotive, hospitality.
No hardware, no software to install. We connect to your existing PBX and start analyzing immediately.
We configure a webhook on your cloud PBX. Works with VoIPIT, 3CX, Asterisk, and others.
Every call is automatically transcribed and scored by AI. Operators are identified and evaluated against your protocols.
Recover missed calls in real-time. Coach underperforming operators. Track trends and make data-driven decisions.
A few recovered calls cover the cost. The rest is profit.
Real hours. Transparent pricing.
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